Terms of use

Balance and Bloom Therapy LLC

Effective Date: 01/01/2025

Welcome to Balance and Bloom Therapy, LLC. We are committed to providing a welcoming, supportive, and informative online experience. Please review the following Terms of Use before accessing or using our website, www.balancenbloomtherapy.com.

By accessing or using this website, you agree to these terms. If you do not agree, please discontinue use of the website.

1. Purpose of This Website

The Balance and Bloom Therapy website provides general information about our practice, mental health services, clinicians, and resources.

Our services may include individual counseling, Eye Movement Desensitization and Reprocessing (EMDR) therapy, ADHD evaluations, and telehealth services.

All information provided on this website is intended for general educational and informational purposes only. It is not intended to replace professional mental health assessment, diagnosis, treatment, or individualized medical advice.

2. No Therapist-Client Relationship

Visiting our website, reviewing information about our services, or contacting our practice does not automatically establish a therapist-client relationship.

A professional therapeutic relationship is established only after appropriate intake procedures, informed consent, and confirmation of services by Balance and Bloom Therapy.

Website content should not be interpreted as personalized clinical guidance or a recommendation for any specific treatment.

3. Mental Health Emergencies

This website is not intended for crisis intervention or emergency mental health services.

Our website, email, and appointment request systems are not monitored continuously and should not be used to communicate urgent safety concerns.

If you or someone else is experiencing a mental health emergency or immediate danger:

Call 911 or visit the nearest emergency department.
Call or text 988 to reach the Suicide & Crisis Lifeline, available 24 hours a day in the United States.

Please do not rely on electronic communication with our practice for immediate crisis assistance.

4. Appointments and Services

Balance and Bloom Therapy offers in-person and telehealth mental health services, subject to clinician availability and appropriateness of care.

Submitting an appointment request does not guarantee an appointment or establish a therapist-client relationship.

Appointment availability, insurance participation, fees, cancellation policies, and other treatment-related expectations will be discussed separately during the scheduling and intake process.

Our practice reserves the right to determine whether services are clinically appropriate and within the scope of our clinicians' professional qualifications, consistent with applicable laws and ethical standards.

5. Telehealth Services

Telehealth services may be available to individuals located in jurisdictions where the treating clinician is licensed or otherwise legally authorized to practice.

Participation in telehealth services requires appropriate informed consent and compliance with applicable professional and legal requirements.Clients are responsible for providing accurate information regarding their physical location during telehealth appointments and for maintaining a reasonably private environment whenever possible.

Telehealth services may involve technological limitations, including interruptions in internet connectivity or video and audio quality.

Additional information about telehealth procedures, privacy considerations, and client responsibilities will be provided before treatment begins.

6. Privacy and Confidentiality

Balance and Bloom Therapy values your privacy and takes the confidentiality of personal and health-related information seriously.

Information submitted through our website, standard email, or other electronic communications may not have the same privacy protections as information exchanged through our designated secure client portal.

We encourage current and prospective clients to avoid including sensitive medical or mental health information in standard email or unsecured website communications.

Our separate Privacy Policy and HIPAA Notice of Privacy Practices explain how personal and protected health information is collected, used, maintained, and disclosed, as applicable.

Nothing in these Terms of Use changes or limits your rights under applicable privacy laws.

7. Client Portal and Third-Party Websites

Our website may provide access to a secure client portal, scheduling services, or other external resources.

These services may be operated by third-party providers and may have their own terms of use, security practices, and privacy policies.

Balance and Bloom Therapy does not control the content or operation of independently managed third-party websites.

We encourage users to review the privacy policies and terms associated with external websites before providing personal information.

8. Intellectual Property

Unless otherwise noted, the original content on this website, including written materials, graphics, logos, branding, and other practice-created resources, belongs to Balance and Bloom Therapy LLC.

Website content may be viewed, downloaded, or printed for personal, noncommercial use.

Materials may not be reproduced, distributed, modified, or used for commercial purposes without prior written permission, except as permitted by applicable copyright law.

9. Appropriate Website Use

Visitors agree to use this website responsibly and lawfully.

Users may not attempt to interfere with website functionality, gain unauthorized access to restricted areas, submit fraudulent information, or use website content in ways that violate applicable laws or the rights of others.

We reserve the right to restrict access or take appropriate action in response to misuse of the website.

10. Accuracy of Information

Balance and Bloom Therapy makes reasonable efforts to provide accurate and current information regarding our services, clinicians, and practice policies.

However, website information may occasionally become outdated or contain unintentional errors.

Services, clinician availability, insurance participation, and practice policies may change without prior notice.

We encourage visitors to contact our office directly to verify information relevant to their individual needs.

11. Disclaimer and Limitation of Liability

The educational information on this website is provided for general informational purposes and does not guarantee specific mental health outcomes or treatment results.

While we strive to maintain a reliable and accessible website, uninterrupted access and complete accuracy cannot be guaranteed.

To the extent permitted by applicable law, Balance and Bloom Therapy LLC is not responsible for damages arising solely from interruptions in website availability, technical issues, or reliance on general informational content.

Nothing in these Terms of Use limits any legal rights or professional responsibilities that cannot lawfully be waived, including duties related to clinical care, professional negligence, and patient privacy.

12. Governing Law

These Terms of Use are governed by the applicable laws of the State of Ohio and the United States, without limiting any rights or protections provided by other applicable laws.

13. Contact Information

If you have questions about these Terms of Use or would like additional information about our practice, please contact us.